Benchmarking and the pursuit of best practice, are such an integral part of the improvement approach that their value is seldom questioned. Successes are heralded, and the frequent failures attributed to errors of application.

The underlying principles are seldom questioned. Yet there remains a disquieting and unpleasant reality, captured elegantly by Ian E. Wilson,

‘No amount of sophistication is going to allay the fact that all your knowledge is about the past and all of your questions are about the future.’

In a fast changing world, everything you know is about a world that no longer exists.

In ‘Beyond Best Practice’ we explore what it takes to survive and succeed in a world where the ground continuously moves from beneath your feet.

‘In times of rapid change, experience could be your worst enemy.’ J. Paul Getty.